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A GUIDE TO WHAT TO DO WHEN A LOVED ONE DIES


Luckily for many of us arranging a funeral for a loved one isn’t something we have to do very often throughout our lifetime. However, when we do sadly lose a loved one, this brings about many questions, the first being “what do we do first?” Grief can be a powerful emotion and the need to think clearly is often difficult to achieve.

After the loss of a loved one, and only when you’re ready to, call Marc Stephens Funeral Services. Our staff will be on hand to help you, we will talk you through the steps you need to take in registering a death and obtaining the correct forms needed. Our experience means that we can take the pressure away from you during your time of grief. Marc Stephens Funeral Services are available around the clock to help and offer advice and support as questions arise.

When a death occurs in hospital, the staff nurse will arrange for a doctor to issue the Medical Certificate of Cause of Death (MCCD), which you will need to collect along with any belongings. Contact Marc Stephens Funeral Services and we will arrange a suitable time to discuss your requirements and arrange to bring your loved one into our care.

When a death occurs at a nursing home, the nursing home staff will liaise with the doctor and then contact Marc Stephens Funeral Services on 01332 986966 to arrange for our family to bring your loved one into our care.

When someone dies unexpectedly, it is quite normal for the coroner to be involved, especially if the person who has died has not been under a doctor’s care within the last 14 days.

Her Majesty’s Coroner is automatically involved and an investigation is begun. If your loved one has not been under a doctor’s care on a regular basis, the emergency doctor, attending ambulance personnel or any police involved, will inform the relevant Coroner’s office. Your initial contact in the event of an unexpected or suspicious death, should be with the Police, however we are on hand to offer support and advice when you need us.

Please inform the police officer or ambulance personnel present if you would prefer Marc Stephens Funeral Services to attend, we will then liaise with the police and arrange to take your loved one to the coroner’s chapel of rest for you.

Once the Coroner informs you that your loved one can now be taken to the Funeral Directors of your choice, contact Marc Stephens Funeral Services and we can arrange for your loved one to brought into our care.

When someone dies away from home, whether it be in the UK or overseas, contact Marc Stephens Funeral Services and we can make all the necessary arrangements.